Frequently Asked Questions

 

Do you do custom orders?

YES!  Custom orders can be requested directly through our custom order form here.  Custom orders can vary in price depending on the work and detail needed for the design.  We will communicate with you to verify the design is what you want.  Once that is determined we will send you an invoice for the custom order.

 

I really like a certain product but can I get it made in a different color?

YES!  This would require a custom order to be made.  A color change may incur an additional cost depending on the color(s) requested.  We will contact you regarding the order.  Please note that all colors may not be available for all designs.  Color is dependent on availability.

 

How long does it take to process an order?

If the item is in stock, usually the item will ship within 5 business days.  On custom orders for alternate colors or items that need to be made because we are out of stock, the item will ship within 7 business days.  For custom orders for unique designs, please allow 10 business days to complete.  There will be times when we are out of town doing a show, in these situations, your order may be delayed 1-3 days.

 

What types of customs orders are possible?

Almost anything!  Just use your imagination!  Some examples of custom orders we have done on our hooded towels have been: professional sports teams, towels that look like your personal pet, karate uniforms, alternate animals (elephant, chicken, mouse, etc..), famous animated movie characters, etc..

 

Where are you located?  Can I see the towels somewhere?

While we work as a home business, we are always traveling to craft shows around the country.  Check out our blog for where we will be next!  We also have some of our best products in a local boutique store here in Las Vegas, NV. 

Unhinged

1017 S. 1st Street, No. 185

Las Vegas, NV 89101

 

 

What are your products made from?

All of our hooded towels and towel products are made from soft 100% terry cloth and fleece.  Our fabric bibs a made of terry cloth and cotton.  Our leather bibs are all 100% genuine leather.  All of our products are pre-washed in baby detergent and dried before being built in a smoke-free environment.  Please note that the environment is not animal free, so if you do have allergies, we recommend that you wash the items before use.